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Can I help you to raise the performance of your organisation by looking beyond the lens of your existing performance indicators? 

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By understanding the key levers of strategic management and harnessing the talents of your people you can achieve exceptional outcomes for all stakeholders - including your customers, your staff, your funders and your local community.

My passion for excellence was awakened when I assessed Pen y Dre High School in Merthyr Tydfil in 1995.  You can read about my experience with Pen y Dre here.  Since then I have worked with organisations across a wide range of sectors including education, housing, criminal justice and construction to name but a few.

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You can read more about my background and experience in the About me tab above.

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Through this website you can explore the range of services I can offer including:

  • stakeholder surveys:  staff and customer surveys;

  • focus groups;

  • stakeholder engagement;

  • organisational maturity assessments / peer reviews;

  • strategic leadership training

  • free forums to connect you with like minded people to share good practice.

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Request a call or meeting

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If you wish you can experience my unique staff survey and also undertake my free diagnostic review.  Both are accessible on line and, if you leave me your details, I can send you a report on your self assessment free of charge (I offer one free report per organisation.   

    

My aim is to provide affordable, value for money services.  If you want to explore this further please just complete the form to the right of this page and I will gladly arrange to speak or meet up  to explore how I can help you - with no obligation on your behalf.    

    

I look forward to working with you.

Your staff are your greatest asset.   Are you making the best use of their ideas and talents?

  

A staff survey helps you to gather their ideas and perceptions   It is the first, easy step in harnessing their talents, multiplying the value you get from your investment in their time.

     

Click here to complete a test survey or visit my Staff Survey page for more information.

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ExcellenceBenchmark
Informing your improvement plan

The staff survey can be run alone or can be combined with our management review, on-site meetings and focus groups to provide an in-depth ExcellenceBenchmark assessment of the maturity of your organisation. 

 

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We will analyse the findings to provide a comprehensive report with a summary of your organisation's strengths and opportunities across all aspects of your operations to inform your business improvement plan. 

 

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The process can be tailored to your specific needs and budget.    Please contact me to discuss your organisation's needs.

Whilst our staff survey allows staff to assess the effectiveness of your organisation from their personal perspective, the management review allows senior leaders to assess its effectiveness  from  a strategic viewpoint.   It provides a self-assessed benchmark of organisational maturity.

  

Click here to complete a free self-assessment for your organisation.  Contact me to explore how we can involve your wider management team.

Related Services
Tapping into wider talents 

Your stakeholders - customers, staff, partners, 

suppliers or your wider community - are often an untapped resource.  How can you make best use of their perceptions, skills and knowledge?

  

How can you turn your stakeholders into passionate fans that volunteer their time and tap into their networks on your behalf?

  

Whether it is a customer survey, focus group or other form of engagement, I can help you to take your next steps towards greater stakeholder involvement.

  

Please contact me to discuss the opportunities.

In The News
Measuring performance

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The Guardian states that Ofsted are now suggesting that schools should not solely be judged by exam results.

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From next year 'exam factory' schools that 'teach to the test' may be marked down.   Read the full article here.   What do you think?  

  

Regardless of sector - how does your organisation measure performance?  Do you have the right range of measures?

  

Share your thoughts on this topic though our forum.

Delivering negative feedback to staff

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The Telegraph have some useful hints and tips on how to deliver negative feedback to staff.

Although it is in their SME section it is relevant regardless of the sector you work in.

  

You can read the article here.

 

What hints and tips do you have about managing staff?  Please do share your thoughts through our forum.

Testimonials 

 " ....... has enhanced our professional development programme to enable us to continue to deliver at an 'outstanding' leadership level."

   Patrice, Headteacher

"A fantastic opportunity to review the organisation; take pleasure in what is working well and also enjoy the challenge of working with teams to look at solutions where improvements are needed."

Chris, CEO

 "...........   supported my management philosophy and enhanced the strength of my team. It has made me confident that I can introduce different ways of working that are achievable."

GH, Head of Education 

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